Privacy Policy

Last updated: June 2026

At RISEBAND, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and share information about you when you visit our website or make a purchase.

Please read this policy carefully. If you have any questions, contact us at support@riseband.com.

1. Information We Collect

Information You Provide to Us

When you place an order or create an account, we collect:

  • Full name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment information (processed securely — we do not store card details)

Information Collected Automatically

When you visit our website, we automatically collect:

  • IP address
  • Browser type and version
  • Pages visited and time spent
  • Referring URLs
  • Device type (mobile, desktop, tablet)

This data is collected through cookies and similar tracking technologies.

Information from Third Parties

We may receive information about you from third-party services such as payment processors (Shopify Payments, PayPal), advertising platforms (Meta, Google), and analytics tools.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Send order confirmations and shipping updates
  • Provide customer support
  • Send promotional emails (only if you opt in)
  • Improve our website and product offerings
  • Detect and prevent fraud
  • Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share your data with trusted third parties only as necessary to operate our business:

  • Fulfillment & shipping partners — to deliver your order
  • Payment processors — to securely process transactions
  • Email marketing platforms — to send communications you have opted into
  • Analytics providers — to understand website performance
  • Advertising platforms — to show you relevant ads (Meta, Google)
  • Legal authorities — if required by law or to protect our rights

All third-party partners are required to handle your data securely and in accordance with applicable privacy laws.

4. Cookies

We use cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze traffic.

Types of cookies we use:

  • Essential cookies — required for the website to function
  • Analytics cookies — help us understand how visitors use the site
  • Marketing cookies — used to deliver relevant advertisements

You can manage or disable cookies through your browser settings at any time. Note that disabling certain cookies may affect website functionality.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access — request a copy of the personal data we hold about you
  • Correction — request correction of inaccurate or incomplete data
  • Deletion — request that we delete your personal data
  • Opt-out — unsubscribe from marketing emails at any time via the link in any email
  • Data portability — request your data in a portable format

For UK & EU residents (GDPR)

You have the right to lodge a complaint with your local data protection authority.

For California residents (CCPA)

You have the right to know what personal information we collect, to request deletion, and to opt out of the sale of your data (we do not sell personal data).

For Canadian residents (PIPEDA)

You have the right to access your personal information and to challenge its accuracy.

For Australian residents (Privacy Act 1988)

You have the right to access and correct your personal information held by us.

To exercise any of these rights, contact us at support@riseband.com.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, or as required by law. Order data is typically retained for 5 years for accounting and legal compliance purposes.

7. Data Security

We implement industry-standard security measures to protect your personal information, including:

  • SSL encryption on all pages
  • Secure payment processing (we never store full card numbers)
  • Access controls limiting who can view customer data

No method of transmission over the internet is 100% secure. While we do our best to protect your data, we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.

9. Children's Privacy

RISEBAND is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us:

📩 support@riseband.com 🌐 www.riseband.com

RISEBAND is operated as an independent ecommerce brand. All rights reserved.